Shipping policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Soto Beauty SB lashez is not liable for any shipment issues such as lost or damaged packages once it is shipped. Any concerns regarding your package, contact your local USPS or international post.

Transit Time does not begin until your package is processed and shipped (1-3 business days for priority and 2-5 days for First Class Mail) and leaves the shipping carrier's facility.

Standard Shipping - Between 2 and 5 business days, depending on your shipping address.

Priority Shipping - Between 1 and 3 business days. Please choose priority shipping if you are currently experiencing warm weather, as heat can spoil the adhesives, if left for a long time in an unregulated environment. 

Shipments may be delayed due to internal server errors, weather, and other unexpected conditions. Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).